FREQUENTLY ASKED QUESTIONS

1. Why do I need Website?

There are n number of benefits for any business to have a website. The website is a visiting card for your business. It’s a cost effective way to reach out millions of global customers. Website is required for any type of business whether they cater to domestic market or international market. Website is not only for your external customers, it helps to reach out your internal customers (employees) by means of newsletter, career postings etc.
The business doesn’t require technical expertise to create their website. There are many companies offering professional website solutions.

2. Is it important to have a good looking website?

Certainly. The website is going to be your corporate identity. Most of the browsers will not spend more time in exploring a website as they have a wide choice. It’s essential to have good design, content, user friendly, proper links to various pages, contact information etc.

3. Will it cost too much?

No, We offer cost effective website solutions. The minimum pricing starts from 299 US$.

4. It’s technical stuff and I don’t think I can manage it.

The business doesn’t require technical expertise to have a website and maintain it. We are here to support our clients in possible ways. We also offer free maintenance for a year.

5. How do I pay?

You can make the payments online using your credit card, debit card or pay pal account. We accept Visa, Mastercard, American Express and Discover cards.
You can also pay it through bank wire transfer.

6. How can you provide cost effective websites?

We are based in India. The high availability of skilled work force and cost of labor is cheap. The cost difference is twice or thrice when compared to your local designing companies. We pass on the cost advantage to customers by offering very low website designing services.

7. Is your online money transaction is safe?

Yes, It’s 100% secure. All our transactions are through pay pal, an authorized gateway for online money transfer. Pay pal uses 128 bit encryption technology for secured online payment. We are a verified customer of pay pal which will confirm that you can transfer money through our website confidently.

8. I already have a website, can you redesign it?

Yes, we can. We can redesign and use the existing domain name of the client if they require.

9. Will it take a long time to design a website?

It depends on the application one has to offer in the website. Simple website designing requires only 2-5 days of time to complete the work. How ever, If the website requires programming application like on line booking, shopping cart, payment gateway etc. then it requires between 10-20 days of time.

10. How do I select the suitable designing company?

It’s simple. The vendor should be in a position to offer comprehensive solution which includes Domain registration, Website designing and development, Hosting, Maintenance and Marketing & Promotion of the website.
Very importantly, the designing company should be in a position to offer good support through out, create search engine friendly designs, utilize latest technologies and trends and last but not the least should provide cheap solutions.
We at Dream dezigns knows the essence of business and offer quality service to our customers.

11. Do I require computer and Internet connection?

You do not require it actually as the website designing company will do all the technical work and maintain the site on your behalf. You will have to co-ordinate with the design company if you want to do anything on the website.

12. Do I need to spend lot of time with you during website designing?

We understand the importance of your time. We require only content, Logo (if any) and photos required for the designing. We will take care of everything else.

13. Who will maintain the website once it’s hosted?

We offer free maintenance for a year to all our customers as a value added service. The customer has to pay nominal amount if they require support beyond one year.

14. How do you promote my website?

Our SEO team will analyze your website and do the necessary marketing planning. We promote website through search engine submission, link exchange, directory submission, SEO, PPC etc. We charge nominal fee apart from designing for website promotional services.

15. How do I start the work?

After you complete the financial transaction, you are required to give us the content, logo, photos etc. for us to start the work. You can send it through email or post. It takes 5-7 days to receive the document if you send it by reputed courier or postal service.

16. What about the service level agreement?

After you agree to give the work to us, we will send the SLA by email. The SLA will contain mutual obligation, service level commitments, payment receipt procedures etc.

17. Whom should I contact for any queries or problems?

You can reach us through phone, email and online chat. All our clients are given with unique client login to communicate with us. Our dedicated support team will offer best service at all stages.

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